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Shipping policy

Order Processing

  • All orders are typically processed within 1–2 business days after payment is confirmed.

  • Orders are not shipped on weekends or U.S. public holidays.

  • Once your order ships, you’ll receive a shipping confirmation email with tracking information so you can follow your delivery status.

Shipping Rates & Delivery

  • Standard Shipping:
    • A flat shipping fee of $8.30 USD applies to single packs and qualifying orders under the free shipping threshold.

  • Free Shipping:
    • Free shipping is offered on qualifying orders (typically when order value meets the free shipping threshold — e.g., family or twin packs).

  • Delivery Time Estimates:
    • Delivery times vary based on destination and carrier but generally fall within 3–10 business days for U.S. domestic shipments. (Actual transit times depend on carrier performance and shipping option selected.)

International Shipping

  • International orders may be accepted and delivered to select countries (dependent on carrier and customs).

  • Import duties, taxes, and customs fees are the customer’s responsibility — these charges are not included in the product price or shipping cost and vary by country.

  • Please check with local customs offices for possible fees before placing your order.

Tracking Your Order

  • You will receive a tracking number by email once your order has shipped.

  • Use this tracking number on the carrier’s website to view the current delivery status.

Shipping Restrictions

  • Orders cannot be delivered to P.O. Boxes or APO/FPO addresses if restricted by certain carriers.

  • If an address correction is needed after shipment, additional shipping charges may apply.

Lost, Stolen, or Undelivered Packages

  • Dermasalt.com is not responsible for packages once they are in the carrier’s possession.

  • If your tracking shows delivered but you have not received your package, contact the carrier directly and check with neighbors and your local postal office.

Contact & Support

  • If you experience any shipping issues — such as delays, lost packages, or incorrect delivery — please contact us promptly so we can assist you.

Would you like me to tailor this shipping policy further — for example adding international delivery time estimates, express shipping options, or return shipping terms?


write the shipig policy proessionally so i can copy it in a box

Here’s a professional Shipping Policy you can copy and paste directly into a text box on your website for Dermasalt.com (based on the shipping details available from the site and standard practices on derma goods stores):

Shipping Policy

Processing & Order Confirmation
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or U.S. holidays will begin processing on the next business day. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery

  • Standard Shipping: A flat rate of $8.30 USD applies to single pack orders.

  • Free Shipping: Free shipping is offered on qualifying orders — typically on twin packs and family packs.

  • Delivery Time Estimates: Delivery times vary based on your location and the carrier selected. Domestic U.S. standard delivery is generally expected within a few business days after dispatch.

International Shipping
International orders may be accepted; however, import duties, taxes, customs clearance charges, and handling fees are the responsibility of the customer and are not included with product prices or shipping costs. Fees vary by destination and should be confirmed with your local customs office before placing your order.

Tracking Your Order
Once your order ships, you will receive a tracking number via email. You may use this number to check the delivery status with the carrier.

Shipping Restrictions

  • Orders cannot be delivered to certain P.O. Boxes or APO/FPO addresses depending on carrier restrictions.

  • If an address correction is required after shipment, additional charges may apply.

Lost, Stolen, or Undelivered Packages
Dermasalt.com is not responsible for packages once they have been handed over to the shipping carrier. If your tracking indicates that your package has been delivered but you have not received it, please contact the carrier directly and check local delivery offices.

Contact Us
If you have any questions or need assistance regarding your shipment, please contact our customer support team.